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Are the pictures of your products real?

We assure our valued customers that all pictures of our products are real and no archival or unrealistic pictures are used

How do you store honey?

At a degree suitable for honey preservation

What is the delivery time for the order?

One to two working days inside Riyadh

2 to 4 working days outside Riyadh, according to your choice of shipping company

What is the method of delivering the order to customers outside Riyadh?

We currently deal in shipping outside Riyadh with SMSA, Aramex, and Saudi Post. The shipment usually takes about 48 hours to reach the customer's city, and the carrier communicates with the customer before the shipment arrives to choose the nearest branch to him to receive the shipment, and the shipment is not delivered to the customer's home unless A request is that and at an additional fee, and we do not recommend that, as delivery may take an extra day and this may cause damage to the shipment

Is the product affected by shipping?

• Honey comes out of our warehouses, tightly wrapped with a cork that is insulated from heat and weather factors, so it is not affected by the shipping period, thank God.
• In shipping companies, there is a mechanism for storing foodstuffs and they are committed to it.

-After the order arrived, we were surprised that the products are not good or do not match the description. What to do?

You contact us directly via WhatsApp through our customer service number, if there is any right for you to return or exchange the shipment, it will be done immediately

Please read the return and exchange policy.

How much are the delivery and shipping fees?

Shipping fees are 25 riyals for the first 15 kilos, and each kilo is calculated as an extra two riyals. Prices vary according to the carrier and may also change during the year. The shipping value will appear with the invoice upon payment.

What is the quality of your honey?

All our honeys are 100% natural.

Free from bee feeding

free of confusion

In the event that this statement is proven to the contrary, the customer shall recover the value of the honey and he shall also recover the value of the examination.